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Terms & Conditions

Welcome to our Website

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Vdub Venture's

relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

 

OFFERS & PROMOTIONS

  • Discount code valid during the dates specified on our website

  • Offers apply to online purchases only

  • All offers are subject to stock availability
    This offer is only available to retail customers, and will not work in conjunction with any other promotion codes, discounts, or sale parts

  • This offer is not available through our eBay shop

  • Vdub Venture reserve the right to withdraw any parts from this promotion at any time, regardless of whether a payment has been made against them

  • In the event of a part being withdrawn from the promotion, customers will be offered a refund of any money already paid or a credit against other parts

  • Any refunds will take into account the discount

  • Your statutory rights as a consumer are not affected

RETENTION OF TITLE

  • Vdub Venture reserves title to all goods supplied until the purchaser has paid not only for those specific goods, but also for any other goods supplied by Vdub Venture to the purchaser, and has repaid in full any other sums due to the Vdub Venture.

 

PAYMENT

  • Full payment will be taken for the entire order by the method chosen at the checkout.  A delivery time estimate will be given for any items not in stock or that are designated special order.

  • We will endeavour to deliver these items within the estimated timeframes wherever possible, however, due to circumstances beyond our control occasionally these timeframes may not be met. 

  • Any items ordered that we are unable to deliver due to unforeseen circumstances will be refunded to the original payment method.  Should you wish to cancel any un-delivered item please contact us via email vdubventure@gmail.com

 

DELIVERY/CARRIAGES/SHORTAGES/MIS-SUPPLIED PARTS

  • Wherever possible parts should be checked for damage prior to signing for your delivery.

  • Any damage should be noted on the courier’s paperwork.

    • Any damage to the packaging should be photographed and noted on the courier paperwork where possible

    • Any damage to the items themselves should be photographed

  • Any shortages or damages must be reported to Vdub Venture within 3 working days.

 

30-DAY RETURNS POLICY

  • Before returning any goods please complete the online form on our Returns Page and we will send you a returns number.

  • The customer must meet the cost of carriage to return correctly supplied goods.

  • Unwanted goods returned within 30 days can be refunded, exchanged for goods of the same value or have a credit issued on their account.

  • Unwanted goods returned after 30 days can be exchanged for goods of the same value or have a credit issued on their account.

  • The 30 Day Returns period is calculated from the date of the parts being dispatched, not delivered.

  • Goods returned after the 30 day period will not be eligible for a refund.

  • Manufacturer warranty may offer exceptions – please see the section on Warranties.

  • Returned goods must not have been fitted and must be in a re-saleable condition and in original packaging, unless faulty.

  • Whilst we make every effort to provide accurate information, it is your responsibility to check that the parts are correct for your vehicle before fitting.

  • The following are exclusions to our 30 Day Returns policy:

    • Parts that have been painted or modified cannot be returned.

    • Returns are not possible on tools or electrical goods that have been fitted unless they are found to be faulty.

    • Special order items cannot be cancelled or returned, unless faulty or supplied incorrectly.

    • Gift Vouchers cannot be refunded.

  • Unwanted goods cannot be returned after 30 days.

  • Like-for-like replacements are only available for faulty or damaged items, we do not offer replacements for unwanted or incorrectly ordered goods.

  • Returned items will be checked by one of our specialists to ensure they meet the criteria set out in this returns policy.

  • All goods are sold in accordance with the Consumer Contracts Regulations.

  • This does not affect your statutory rights.

 

GUARANTEE

  • All products are supplied and guaranteed in accordance with manufacturer specifications. Any item which is proved and admitted by the manufacturer to be defective due to material or structural defect will be replaced free of charge or credited in full at our discretion.

  • Under no circumstances will we accept liability for consequential loss or damage or pay for any repairs or alterations without prior authorisation.

  • In the event of a guarantee claim, the notification must be both verbal and in writing immediately after a fault is discovered. The purchaser must provide full particulars and facilities to enable us to verify the claim.

  • Parts sold by Vdub Venture are supplied for use on applicable road-going vehicles. There is no warranty offered or implied on parts purchased and fitted to non-road-going vehicles such as Aircraft. 

 

PRICES

  • Although we make every effort to ensure our published prices are accurate; we reserve the right to amend them at any time, and without notice. In the instance of you placing an order for an item with an incorrect price, we will be unable to accept your order and shall contact you as soon as possible with the option of reconfirming your parts order at the corrected price or cancelling your order. Your order will not be processed until you confirm any price increases. In the instance of an overpayment, we will process your order and refund the difference back to you.

  • Special promotional offers cannot be combined with other offers or sale items

 

PRODUCT INFORMATION

  • Any information provided on our website, or in the advice provided by us as part of our sales service, is as accurate as possible. In all instances, it is the responsibility of the purchaser to ensure that the parts supplied are suitable and correct for the required application.

 

COMPANY INFORMATION

  • Vdub Venture

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